Delaware Valley University, colloquially known as DelVal, is a popular non-profit university located in Doylestown, Pennsylvania. Delaware Valley services 2,426 students between its undergraduate and graduate programs.
Recently, package deliveries to their student population have increased by a staggering 20% per academic year. PackageX was able to work with DelVal to implement our inbound package management solution.
- Packages volume increasing by 20% YoY.
- Barcode scanning system is too slow.
- Needs a better package retrieval process.
- PackageX’s OCR scans eliminate manual data entry.
- PackageX’s system automatically links recipients and sends notifications.
- Custom labels & locations outline where each package resides.
- PackageX processes packages 80% quicker.
- Notifications reached 63% of students resulting in 53% quicker pick up.
- Lost package cases were reduced to almost 0.