Why is Mailroom an Envoy Deliveries Alternative?
In the next few sections, you’ll find Mailroom and Deliveries have variations in their product feature sets. Although, before we get too deep into the specifics, you should understand what each product serves at its core
Envoy Deliveries is targeted specifically to offices and their workforce. Its automated package delivery system is meant to alleviate stress for office managers or front desk workers. As Envoy has created products to cater to office needs such as visitor management, conference room booking and occupancy, and access control, its Deliveries piece completes a vision for creating a single management system that houses all office logistics and operations.
Mailroom was created specifically for, and we don’t mean to be cheeky, mailrooms. Our software creates a streamlined process for mailroom intake and output, regardless of industry. Whether you run an office, residential building, university, or any other mailroom, our system eliminates manual data entry and creates efficiencies for mailrooms of all sizes, in any building.
Before you look for an Envoy Deliveries alternative please see our evaluation criteria for How to choose the right mailroom management software for your businesss, so you know what’s best for your business.
|Dashboard Mailroom Features|
|Total Deliveries by Date + Time|
|Overdue + Pending Packages|
|Search Package Text|
|Edit Package Details|
|Move + Delete Deliveries|
|Automated Analytic Emails|
What's in it for you, the Mailroom Operator.
When it comes to using mailroom software, a mailroom operator is concerned with working easier, alleviating personal risk, and improving the client experience. When these criteria are met, they become more efficient. Now, we know the key to making a mailroom efficient is by helping the operator do their job more succinctly, so how is this accomplished?
Both Envoy and Mailroom help operators become more efficient by scanning deliveries into the mailroom in bulk by taking pictures of labels, sending automated reminders for package pickup, and requiring signatures for successful pickup. The automation experienced here helps mailroom staff to work less hard, covering one pillar.
However, when it comes to alleviating personal risk and improving client experience, Mailroom has two additional features that help operators out:
Since Mailroom gives staff the ability to take pictures of more than just package labels, mailroom operators can show the state of how they received packages by adding images to recipient notifications, reducing complaints from recipients about the condition of their packages upon pickup.
Mailroom also differentiates itself by allowing for pickup delegation with its Designated Pickup feature. With this feature enabled, recipients can request others to pick up on their behalf, and mailroom staff will never feel at risk handing over a package to the wrong person.
Top Considerations for Mailroom Managers.
While mailroom operators are worried about reducing complaints or working easier, mailroom managers are more concerned about creating efficiencies and saving costs. Managers are often looking for mailroom software that provides sturdy analytics, easy integration, and for the right price
Both products have free tiers, but when it comes to paid tiers, like a fork in the road, Envoy Deliveries and PackageX Mailroom have different pricing models.
Deliveries’ pricing model works based on each package collection point you require. Prices begin from $159 per month per delivery area, if paid annually, and can reach $199 if paid monthly; this price is in addition to the main visitor registration service, which starts from $99 a month. The perk, here, is you get unlimited deliveries; however, you have to pay for Envoy’s main service to get access to Deliveries. If you require a second package collection point, you also have to pay for it separately.
Mailroom has a hybrid pricing model based on tier and the number of annual scans. The benefit of this pricing model is its flexibility. You can implement multiple mailrooms across buildings and only pay for the features and number of scans you require. The flexibility of the hybrid model can also reduce the amount of upfront and monthly costs for small and medium-sized businesses
Get the Best OCR.
Deliveries and Mailroom use a form of a technology called optical character recognition (OCR) to clearly identify recipients when scanning packages. The technology works by searching through characters and matching their combinations with associated recipients in its depository. When that happens, the recipient is automatically notified of their delivery.
When OCR can’t “read” labels, the mailroom operator must manually input recipient information, eliminating the automatic legwork that was promised in the first place. Most often, these errors occur from labels that are partially obscured during transit or that are handwritten.
When you get labels that aren’t exactly legible, you want the best OCR, so you don’t have to waste time manually logging packages. Mailroom’s stand out feature is its OCR. With it, you can remain confident scanning in partially obscured, torn, or handwritten labels.
We LOVE PackageX. It's crazy fast at scanning members' packages and identifying their companies once packages are received
With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.
It's been great to work with the PackageX team. The platform has been super user friendly, and this has directly transferred positively to our tenants' experience. The team has been incredibly supportive during the rollout and integration.
Our previous process was very manual, prone to errors, and lacked accountability. Since switching, we've had nothing but positive comments from our residents. PackageX has made us at least 95% faster.
PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I’m amazed how easy, quick, and fun it is to scan in packages.
Book a Live Demo of Mailroom and Tame Those Packages.
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