Most hotel mailrooms weren't built for today's volume of package deliveries. If your staff is struggling to keep up with the increase in online shopping and package deliveries – we can help. PackageX Mailroom is a modern software solution we built to help hotels manage their unique letter mail and package delivery challenges. Our solution is smart, customizable, and scalable and is helping our clients process deliveries up to 95% faster.
- Tag arriving packages to room numbers
- No manual entry – our AI algorithm does the work for you
- Automatic notification email with photo of label and time delivered to your billing or front desk teams
- No expensive specialized hardware
- Scan up to 50 packages at once
- Contactless pickup or delivery – take a picture for proof
Ease of Use
- Guests can easily designate a roommate or friend to pick up their package
- Easily manage faculty/ department deliveries. Re-route packages to a designated department member or admin
- Labels (fragile, food, time sensitive) and custom notes for seamless communication within your mailroom and with the package's recipient
Take Your Guest Experience to the Next Level
No manual data entry like traditional barcode scanning software
Structured log of data to reduce liability and lost package claims
Smart package storage and retrieval
Visual notifications and automated reminders
Contactless pick-up and picture proof of delivery
Robust data and analytics through smart portal
Trusted by Businesses Around the World
We LOVE PackageX. It's crazy fast at scanning members' packages and identifying their companies once packages are received
With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.
It's been great to work with the PackageX team. The platform has been super user friendly, and this has directly transferred positively to our tenants' experience. The team has been incredibly supportive during the rollout and integration.
Our previous process was very manual, prone to errors, and lacked accountability. Since switching, we've had nothing but positive comments from our residents. PackageX has made us at least 95% faster.
PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I’m amazed how easy, quick, and fun it is to scan in packages.