How many annual deliveries do you process?
you like to pay?
- Add custom labels to deliveries
- Co-branded email notifications
- Customized email sender address
- Manage multiple mailrooms
- Robust user permissions
- 2 dedicated onboarding sessions
- Text message notifications (within US & Canada)
- Streamlined recipient actions
- Delivery forwarding, holding & discarding
- Scan and send letter mail contents
- 4 dedicated onboarding sessions
- APIs and webhooks access
- Text message notifications (outside US & Canada)
- Customized onboarding program
- Support mailrooms in multiple languages
- Dedicated customer success specialist
- 4 dedicated onboarding sessions monthly
We LOVE PackageX. It's crazy fast at scanning members' packages and identifying their companies once packages are received
With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.
It's been great to work with the PackageX team. The platform has been super user friendly, and this has directly transferred positively to our tenants' experience. The team has been incredibly supportive during the rollout and integration.
Our previous process was very manual, prone to errors, and lacked accountability. Since switching, we've had nothing but positive comments from our residents. PackageX has made us at least 95% faster.
PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I’m amazed how easy, quick, and fun it is to scan in packages.
Frequently Asked Questions
Is there any manual entry or typing required?
No. PackageX Mailroom is fully automated, intelligent system does all the work of reading and logging package labels for you. It will even suggest closest matches if a label is hard to read or partially obscured.
Do I need special hardware to use PackageX Mailroom?
No, PackageX Mailroom doesn’t need any specialized hardware. Use it with your existing computer and mobile devices.
Which devices are compatible with PackageX Mailroom?
The PackageX Mailroom mobile app is compatible with iPhone SE onwards (6, 6s, 7, and so on), iPad and iPod models that are compatible with iOS 11 and greater, or any Android device that has a rear-facing camera and access to the Google Play Store. Use our desktop portal with any computer.
What's different about PackageX Mailroom?
Some of the main features that differentiate us from our competitors are:
- Elimination of manual entry
- Ability to read handwriting
- Superior search functionality
- Collect a signature or photo for contactless delivery confirmation
- No hardware required
What options are available for proof of pickup?
Signature collection (no hardware necessary), ID card photo, a photo of where the package was dropped off, a photo of the person collecting the package.
Can I log food or laundry deliveries with PackageX Mailroom?
Yes, our photo confirmation and tagging features make it easy to log any non-traditional package or delivery.
Can I log letter mail with PackageX Mailroom?
Sure, PackageX Mailroom's OCR accuracy of 95% typed lettering, 85% handwritten makes it easy.
My staff isn’t very tech-savvy, is PackageX Mailroom hard to use?
Not at all! PackageX Mailroom's interface is streamlined and beyond straight-forward. We will hold your hand through the entire onboarding and implementation process and make sure your staff is comfortable with our systems. Technical support is available 24/7.