Get a Demo

Legal

Legal

Find PackageX’s agreements and legal policies in one place. Questions? Contact support@packagex.io.

Service Agreement

Terms of Service

View →

The Master Services Agreement that governs your use of PackageX services.

UPDATED OCT 1, 2026

Software Terms (Exhibit A)SDK License Agreement (Exhibit B)API License Terms (Exhibit C)Fair Usage Policy

Service Level Agreements (SLA)

View →

Our uptime commitment, service credits, support, and response and resolution times.

UPDATED OCT 1, 2026

Data Processing

Data Processing Addendum (DPA)

View →

How PackageX processes personal data on your behalf. Referenced in the Master Services Agreement.

UPDATED OCT 1, 2026

Appendix B, Technical and Organizational MeasuresAppendix C, CCPA TermsAppendix D, Subprocessors List

Mobile App

Mobile End-User License Agreement (EULA)

View →

License terms for the PackageX mobile apps on iOS and Android.

UPDATED OCT 1, 2026

Policies

Privacy Policy

View →

How we collect, use and protect information on our website and Services, including cookies.

UPDATED OCT 1, 2026

Trust

Security & Compliance

See how PackageX protects customer data: ISO 27001 and SOC 2 aligned controls, data retention, hosted security, and our subprocessor list.

Visit Security & ComplianceView subprocessors

Questions about these documents? Reach out to support@packagex.io.